The Toyota way to service excellence : lean transformation in service organizations
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The Toyota way to service excellence : lean transformation in service organizations
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| Physical Description |
Julkaistu myös verkkoaineistona xxviii, 419 sivua : kuvitettu ; 24 cm |
|---|---|
| Language |
English |
| Language of Original Work |
English |
| Publisher |
New York :
McGraw-Hill Education,
[2017]
|
| Classification | |
| Subjects | |
| Additional Information | Jeffrey Liker and Karyn Ross |
| Verkkoaineisto |
9781259641114 |
| ISBN |
9781259641107 sidottu 1259641104 sidottu |